Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at hello@magnifeetcentshoes.com.

Payments

We accept VISA, MasterCard, American Express, Discover, Sezzle and Shop Pay. Please note that the available payment methods may change depending on your region. We do not accept cash on delivery.

For payment installments are offered through Seezle and Shop Pay.

We do not accept cancellations. All sales are final. Please ensure that you have selected the correct color and size of your items before you finalize your purchase, as the availability of preferred styles or sizes isn’t guaranteed.

Returns

Please note that regular-priced unworn items are eligible for store credit within 14 days of the original order delivery date. All products that state "FINAL SALE" within the title and/or description are not eligible for return. Read our Return Policy here.

The best way to change your order is to contact our support or simply give us a call during our business hours (M-F 9-5pm CST). If an order is shipped, we won't be able to make any changes to your order and you would need to place a new order.

Shipping

Orders are processed in the order we receive them unless you've chosen expedited shipping. You can track your order status on a tracking page & also signup for alerts on a courier website.

Carrier tracking would provide you with up-to-date information about your package. Upon request, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for you to investigate. However, we are not responsible for lost or stolen packages that are confirmed delivered to the address entered for the order.

Chances of receiving defective item is very rare but it could happen. Please take pictures of a product which shows defect clearly & contact our support to check if it's eligible for replacement.

Yes, we currently ship to Canada, United Kingdom, and Australia. If you don't see your country shoot us an email to see what we can do for you!

Yes, we ship packages to PO Boxes.